Gaming Should Always Stay Fun

For most people, online gaming is a way to relax — catching a live PBA game bet on a Friday night, spinning through some slots during a lunch break in Makati, or joining an eBingo session from home in Cebu. That's exactly what it's meant to be: a form of entertainment that fits naturally into your day.

But 90jilli also recognises that gaming can become a problem for some players. Problem gambling isn't about weak willpower — it can affect anyone, regardless of income or background. It tends to develop gradually, and it's often easier to spot from the outside than from within.

That's why 90jilli has built a set of responsible gaming tools directly into the platform — not as an afterthought, but as a core part of how the platform works. Deposit limits, session timers, and self-exclusion are all accessible from your account. No waiting, no long process. If you need to step back, the tools are right there.

This Platform Is for Adults Only

90jilli is strictly for players aged 21 years and above. Age verification is a required step during the registration and KYC process. If you believe someone under 21 has accessed the platform, please contact the support team immediately at [email protected].

There is no guaranteed outcome on any game or bet placed on 90jilli. Sports betting, live casino, eBingo, and slots all carry financial risk. Only play with money you can afford to lose, and never chase losses with a bigger stake.

Need Help Right Now?

If gaming is causing serious problems for you or someone you care about, please reach out to 90jilli support immediately. You can request self-exclusion at any time — no questions asked. Email: [email protected] or use live chat in the app, available 24/7.

Responsible Gaming Principles
  • Gaming is entertainment, not a source of income
  • Set a budget before you start — and stick to it
  • Never bet more than you can afford to lose
  • Take regular breaks — use the session time limit tool
  • Don't chase losses with bigger bets
  • Use self-exclusion whenever you need a break

Responsible Gaming Tools Built into 90jilli

These tools are available in your account settings. You don't need to contact support to use them — they are designed to be quick and straightforward.

Deposit Limit

Set a daily, weekly, or monthly cap on how much you deposit in PHP. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases have a short cooling-off period.

Session Time Limit

Set a maximum session duration per day. When the time limit is reached, you will be logged out automatically. A reminder notification appears before the limit is hit so you can wrap up naturally.

Self-Exclusion

Request a temporary or permanent exclusion from 90jilli at any time. During exclusion, your account is disabled and you cannot log in, deposit, or place bets. Exclusions are binding and cannot be reversed before the chosen period ends.

Reality Check Reminders

Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered or lost in the current session. These help you stay aware of time and spending during active play.

24/7 Support Access

The 90jilli support team is available around the clock via live chat and email. If you want to talk through a concern about your gaming habits or request an account action, support can assist immediately — no waiting.

Loss Limit

Set a maximum amount you are willing to lose over a defined period. Once your net losses reach that level, further betting is paused for the remainder of the period. Useful for keeping gameplay within a planned budget.

All responsible gaming tools are accessible in your 90jilli account settings. You can also request any account restriction by contacting support at [email protected] — available 24/7 via live chat in the app.

Signs That Gaming May Be Becoming a Problem

Problem gambling can be hard to recognise from the inside. These are some patterns worth paying attention to — in yourself or in someone you know.

Spending More Than Planned

Regularly depositing beyond your original budget or using money set aside for bills, groceries, or savings.

Chasing Losses

Placing bigger bets to try to recover money lost in a previous session — often making the situation worse.

Hiding Your Gaming Activity

Feeling the need to conceal how much time or money you spend on gaming from family, friends, or colleagues.

Losing Track of Time

Regularly playing for much longer than intended, or finding it difficult to stop when you planned to.

Gaming to Cope with Stress

Using gaming as the main way to deal with anxiety, boredom, loneliness, or personal problems rather than as entertainment.

Failing to Cut Back Despite Trying

Deciding to spend less or stop, then finding that you cannot follow through even when you genuinely want to.

Recognising a problem is the first step

If any of the above sound familiar, please use the self-exclusion tool or contact the 90jilli support team. You can request an account restriction immediately, at any time, without judgment.

How to Exclude Yourself from 90jilli

Self-exclusion is a binding account restriction that prevents you from logging in, depositing, or placing bets for a chosen period. It is immediate, confidential, and cannot be reversed before the exclusion period ends. Here is how to do it.

1

Log In to Your 90jilli Account

Open the 90jilli app or website and log in using your registered email and OTP. Go to your account settings by tapping your profile icon.

2

Navigate to Responsible Gaming

In account settings, find the "Responsible Gaming" section. This is where all limit tools and self-exclusion options are located.

3

Choose Your Exclusion Period

Select a duration — options typically range from a short break to a long-term or permanent exclusion. Choose what fits your situation honestly.

4

Confirm the Exclusion

Confirm your request. The exclusion takes effect immediately. You will receive a confirmation email to your registered address. Your account will be inaccessible for the chosen period.

5

Need Help? Contact Support Directly

If you cannot access your account or prefer to request exclusion through a person, email [email protected] or use live chat. The team processes self-exclusion requests immediately, 24/7.

Practical Habits That Make a Difference

Set a Gaming Budget Separately

Decide on a monthly entertainment budget for gaming — separate from rent, food, and household expenses. When that amount is used, stop for the month. Don't top it up from your essential funds.

Use the Session Timer from Day One

Enable the session time limit before you start each session, not after. It is much harder to set a limit once you are already engaged in a game or waiting for a sports result.

Never Play When You Are Upset or Tired

Poor decisions in gaming tend to happen when emotions are running high or when you are exhausted. Keep gaming to times when you are relaxed and thinking clearly.

Keep People Around You in the Loop

If you game regularly, let a trusted friend or family member know. Having someone aware of your habits creates a natural check — and makes it easier to ask for help if things start to shift.

What 90jilli Commits to Every Player

These are the platform-level commitments that shape how 90jilli approaches player wellbeing.

Strict Age Verification

No one under 21 can use 90jilli. Age verification is a mandatory part of account registration, not an optional step.

Real Tools, Not Just Words

Responsible gaming tools on 90jilli are functional and immediate — deposit limits, self-exclusion, and session caps are built into the account, not buried in a help article.

No Pressure, No Judgment

If you want to take a break or close your account, 90jilli support will not try to talk you out of it. Requests for restrictions are handled quickly and without pushback.

Honest About Risk

90jilli never guarantees wins or promises returns. Every game and bet carries risk, and the platform communicates that clearly.

Responsible Gaming FAQs

Answers to the questions Filipino players ask most about responsible gaming on 90jilli.

Log in to your 90jilli account, go to account settings, and open the Responsible Gaming section. From there, you can set a daily, weekly, or monthly deposit limit in PHP. Reductions take effect immediately. If you want to increase a limit, there is a short waiting period to prevent impulsive decisions.

No. Self-exclusions on 90jilli are binding for the full period you selected. This is intentional — the tool is meant to give you real protection, not one that disappears the moment you feel like playing again. For permanent exclusions, the account closure is final.

Any remaining eligible balance in your account will be processed for withdrawal to your registered Philippine bank account or e-wallet once your identity has been verified. Contact 90jilli support at [email protected] to initiate the withdrawal process during an active self-exclusion.

The most important thing is to have an open, non-judgmental conversation with that person. Avoid framing it as an accusation — focus on what you have observed and how it is affecting them and your household. Encourage them to use the self-exclusion tool or speak to the 90jilli support team. If the situation feels serious, consider seeking guidance from a professional counsellor.

Yes. When you enable reality check reminders, 90jilli sends periodic on-screen notifications during active sessions showing your session time and activity summary. You will also receive alerts when you are approaching a deposit or session limit you have set.

Yes. 90jilli is strictly for players aged 21 and above. Age verification using a valid Philippine government-issued ID is required as part of account registration and the KYC process. Accounts found to be operated by underage players are closed immediately and associated data is deleted.

Play with Confidence on 90jilli

Sports betting, live casino, eBingo, and slots — in Philippine Peso, on mobile, with full responsible gaming tools built in. For Filipino adults aged 21 and above.